Personal data, or personal information, means any information about an individual from which that person can be directly or indirectly identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data
This includes first name, last name, gender, title, date of birth, photographs, biographies, and social/professional media profiles.
Contact Data
This includes phone number, email address, personal address, business address, country, emergency contact details.
Financial Data
This includes bank details, payment card details, billing name and billing address.
Technical and Usage Data
This includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Health and Medical Data
This includes medical history, current medications, allergies, diagnostic test results, biomarker data, genomic information, imaging results, physician notes, treatment plans, health optimization protocols, and wearable device data. This is Special Category Data under GDPR.
Membership and Service Data
This includes membership tier, services utilized, appointment history, treatment preferences, and engagement with our health optimization programs.
Marketing and Communications Data
This includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Special Categories of Data
This includes health data (as detailed above), genetic data, biometric data used for identification, ethnicity, dietary requirements, and special access requirements.
Other Data
Any other data you voluntarily share with us including feedback, testimonials, or survey responses.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal information but is not considered personal information in law as this data does not directly or indirectly reveal your identity.
Personal information you give to us directly
Most of the personal data we process about you is provided to us directly by you for one of the following reasons:
When you visit our websites
When you visit our websites, we may automatically collect Technical and Usage Data through our and our technology partners' use of cookies and similar technologies. For more information about this, please see our Cookie Notice.
We may also receive personal data indirectly, from the following sources:
We use your personal data in order to:
Under the General Data Protection Regulation 2018 ("GDPR"), the lawful bases we rely on for processing your personal data are:
Consent
You are able to withdraw your consent at any time by contacting us at privacy@foundershealth.co.
Contractual Obligation
Where processing is necessary for the performance of our contractual obligations to you.
Vital Interests
In emergency situations where processing is necessary to protect your vital interests.
Legal Obligation
Where we must process data to comply with healthcare regulations and record-keeping requirements.
Legitimate Interest
Where we have a legitimate interest in processing your personal data, if this is the case we will inform you of what our legitimate interest is at the time of collecting your personal data.
In the event you provide us with any Special Category Data (as defined by GDPR), we rely on your explicit consent to process such personal data, or where processing is necessary for the provision of preventative medicine, medical diagnosis, and the provision of health care and treatment.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way. These include:
We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We only share your personal data when necessary to provide our services or as required by law:
The Founders Forum Group
Including affiliated companies for administrative and service delivery purposes.
Healthcare Partners
Service Providers
Legal and Regulatory
All third parties are bound by strict confidentiality agreements and must process your data in accordance with this policy and applicable healthcare privacy laws.
Your data may be transferred outside the EEA for:
We ensure appropriate safeguards through standard contractual clauses, adequacy decisions, and transfer impact assessments. You can obtain details of these safeguards by contacting us.
We retain your personal information in accordance with healthcare regulations:
Under GDPR, you have the following rights:
You are not required to pay any charge for exercising your rights. If you make a request, we will respond within one month.
To exercise any rights, contact: privacy@foundershealth.co
This website may include links to third-party websites, plug-ins and applications. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this website along with information on any material changes. We will notify you of material changes where required by law.
Name: Founders Health Holding Limited, a subsidiary of Founders Forum LLP
Address: 180 Strand, 2 Arundel Street, London, WC2R 3DA
Data Protection Officer: Head of Strategy and Operations
Email: privacy@foundershealth.co
Phone: +44 (0)20 8037 3265
If you have any concerns about our use of your personal data, you can make a complaint to us at:
For the attention of: Head of Operations
FOUNDERS HEALTH HOLDING LTD
180 Strand, 2 Arundel Street
London, WC2R 3DA
Email: privacy@foundershealth.co
You can also complain to the ICO if you are unhappy with how we have used your personal data.
The ICO's address:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
We ask that you read this cookie notice carefully as it contains important information on our use of cookies on our Website. This policy should be read together with our Privacy Notice.
This website is operated by Founders Health Ltd, a subsidiary of Founders Forum Events LLP. This cookie notice relates to your use of our website at https://foundershealth.co ("Website").
A cookie is a small text file placed onto your device when you use our Website. Cookies help us recognize you and remember your preferences. They also help us improve our Website performance.
We use cookies to:
Essential Cookies
Required for website functionality, security, and service delivery.
Performance Cookies
Help us understand how you use our Website to improve user experience.
Functionality Cookies
Remember your preferences and personalization settings.
Analytics Cookies
Provide insights into website usage (Google Analytics).
You can control cookies through your browser settings. Note that disabling certain cookies may impact website functionality.
To opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout/
If you have questions about this cookie notice or the information we hold about you:
Email: privacy@foundershealth.co
This version was last updated on January 2025. We may change this notice from time to time and will inform you of updates.
© 2025 FOUNDERS HEALTH HOLDING LTD. All rights reserved.
