TERMS OF SERVICE

FOUNDERS HEALTH LTD

Please read these terms carefully before using our services.

1. WHAT ARE THESE TERMS?

These terms tell you the rules for using our website at https://foundershealth.co ("Website") and engaging with our health optimization services ("Services").

2. WHO ARE WE?

Our Website and Services are operated by Founders Health Ltd ("Founders Health", "we" or "us"). We are a limited company incorporated in England and Wales with registered address at 180 Strand, 2 Arundel Street, London, WC2R 3DA.

Founders Health is pioneering personalized longevity medicine, providing comprehensive health optimization through advanced diagnostics, AI-powered health intelligence (FH Intelligence™), and our integrated partner ecosystem including Tempus Lounge.

To contact us:
Email: info@foundershealth.co
Phone: +44 (0)20 8037 3265
WhatsApp: +44 (0)7538 037973

3. ACCEPTANCE OF TERMS

By accessing our Website or engaging with our Services, you accept these terms and agree to comply with them. If you do not agree, you must not use our Website or Services.

We recommend printing these terms for future reference.

4. OTHER APPLICABLE TERMS

These terms reference the following additional documents:

5. ELIGIBILITY

Our Services are available only to individuals:

6. OUR SERVICES

6.1 Health Optimization Services

We provide:

6.2 Not Emergency Services

IMPORTANT: We do not provide emergency medical services. In case of medical emergency, call 999 or visit your nearest A&E.

6.3 Medical Advice Disclaimer

While our Services include access to qualified healthcare professionals, information provided through our platform should not replace the relationship with your primary healthcare provider.

7. MEMBERSHIP TIERS

We offer various membership tiers:

Each tier includes different services and benefits as detailed in your Membership Agreement.

8. YOUR RESPONSIBILITIES

You agree to:

9. FEES AND PAYMENT

9.1 Membership Fees

9.2 Payment Terms

9.3 Refunds

10. CANCELLATION POLICY

10.1 Appointments

10.2 Membership

11. INTELLECTUAL PROPERTY

11.1 Our Property

All content on our Website and platforms, including:

Remain our exclusive property.

11.2 Your Health Data

You retain ownership of your personal health information. We process it according to our Privacy Policy.

12. CONFIDENTIALITY

We maintain strict confidentiality of your health information in accordance with:

13. LIMITATION OF LIABILITY

13.1 No Exclusion of Legal Liability

Nothing limits liability for:

13.2 Limitations

Subject to 13.1, we are not liable for:

13.3 Cap on Liability

Our total liability in any year shall not exceed your annual membership fee.

14. INDEMNIFICATION

You agree to indemnify us against claims arising from:

15. THIRD-PARTY SERVICES

15.1 Partner Services

We integrate with partners including:

These partners have separate terms governing their services.

15.2 No Liability

We are not responsible for third-party services, even when accessed through our ecosystem.

16. WEBSITE USE

16.1 Acceptable Use

You must not:

16.2 Availability

We don't guarantee uninterrupted access. We may suspend services for maintenance.

17. PRIVACY AND DATA PROTECTION

Your privacy is paramount. See our Privacy Policy for how we handle your personal and health data.

18. CHANGES TO TERMS

We may update these terms. Continued use after changes constitutes acceptance.

19. TERMINATION

We may terminate or suspend access immediately if you breach these terms.

20. GOVERNING LAW

These terms are governed by English law. English courts have exclusive jurisdiction.

21. ENTIRE AGREEMENT

These terms (with referenced documents) constitute the entire agreement between us.

22. SEVERABILITY

If any provision is invalid, the remainder continues in effect.

23. REGULATORY COMPLIANCE

We operate in compliance with:

24. COMPLAINTS

For complaints about our Services:

  1. Email: support@foundershealth.co
  2. Phone: +44 (0)20 8037 3265
  3. Write to our registered address

We aim to respond within 5 working days.

25. CONTACT US

Founders Health Ltd
180 Strand, 2 Arundel Street
London, WC2R 3DA
Company number: [To be confirmed]

Email: info@foundershealth.co
Phone: +44 (0)20 8037 3265

Last Updated: January 2025